Right of withdrawal for distance contracts


The private end consumer has a right of withdrawal for distance sales contracts according to § 13 BGB. In accordance with the law, he has the opportunity to withdraw from the contract without giving reasons within two weeks of receiving the goods. The revocation can be made in writing or by returning the goods; Timely dispatch to: Hilal Maschinen- und Werkzeughandel, Appelhof 15, 75334 Straubenhardt is sufficient to meet the deadline. This only applies to fixed price offers or the use of the buy-it-now option on Internet platforms. In the case of auctions where the final sales price is not known in advance, a right of cancellation and return is excluded in accordance with Section 312d Paragraph IV Point 5 BGB. When exercising the right of cancellation, the consumer bears the transport costs up to an order value of 40 euros. Reductions in value from intended use are to be reimbursed by the consumer, unless the reduction is only due to the inspection of the goods. An inspection is equivalent to the options available in the specialist trade, otherwise depreciation can be avoided if the goods are handled carefully and the components are installed by qualified technical personnel. A right of withdrawal is excluded for goods specially manufactured or ordered according to customer requirements. When canceling a contract, the seller will only take back goods in the undamaged and unpolluted original packaging with all accessories. All delivered items must be returned. When shipping, make sure that the outer packaging of the article is adequately protected.

Unpaid returns will NOT be accepted! However, you will be reimbursed your postage costs together with the price. If the goods show strong signs of use, we reserve the right to send the goods back to you or to issue a partial credit.

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